Terms of Use

Effective Date: 24th July 2025

1. Introduction

Welcome to ShutterStoreNG (“we,” “our,” or “us”). We operate an online marketplace accessible at https://shutterstoreng.com (“Platform”), where independent vendors (“Sellers”) list and sell photography, videography, audio, and related studio products. Buyers (“Users,” “You”) may browse, purchase, and interact with Sellers via our Platform.

By accessing or using ShutterStoreNG, you agree to these Terms of Use (“Terms”). If you do not agree, please discontinue using our Platform.

2. Our Role

ShutterStoreNG is a facilitator of transactions between Buyers and Sellers. We are not the manufacturer, importer, or direct seller of products listed on our Platform. Each purchase you make is a contract between you and the Seller.

3. Eligibility

  • You must be at least 18 years old to use our services.
  • If under 18, you must have consent from a legal guardian to use our Platform.
  • You must provide accurate account, payment, and shipping info.

4. Seller Responsibilities

Sellers are solely responsible for:

  • Ensuring product accuracy, quality, and lawful supply.
  • Providing warranties, where applicable.
  • Managing shipping, delivery, and after-sales support.

5. Buyer Responsibilities

  • Review product listings carefully before purchase.
  • Communicate with Sellers directly for warranties, defects, or product issues.
  • Use the Platform lawfully and refrain from fraudulent or abusive activities.

6. Payments

Payments may be processed through ShutterStoreNG or third-party gateways such as Paystack. While we facilitate payments, funds (after deducting marketplace fees, if applicable) are remitted to Sellers.

7. Shipping & Delivery

Delivery timelines and methods are the sole responsibility of Sellers. ShutterStoreNG does not control or guarantee shipping times but may assist in dispute resolution.

8. Returns & Refunds

Each Seller sets their return and refund policy, which will be displayed on the product listing. Buyers should review these before making purchases. ShutterStoreNG may step in to mediate disputes but is not liable for outcomes of Seller policies.

9. Prohibited Activities

Users (Buyers & Sellers) must not:

  • List or purchase counterfeit, illegal, or prohibited items.
  • Engage in fraudulent transactions.
  • Violate intellectual property rights of others.
  • Harass, abuse, or mislead other users of the Platform.

10. Limitation of Liability

To the fullest extent permitted by Nigerian law, ShutterStoreNG shall not be held liable for:

  • Defective or misrepresented products.
  • Shipping delays, losses, or damages.
  • Disputes between Buyers and Sellers.

Our liability is strictly limited to the value of any fees paid to us by the User for use of our Platform.

11. Account Suspension

We reserve the right to suspend or terminate any Buyer or Seller account that violates these Terms, applicable laws, or marketplace policies.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Platform means you accept the updated Terms.

13. Contact Information

If you have questions about these Terms, please contact us:

  • Email: support@shutterstoreng.ng
  • Phone: +234 909 000 1206
  • Address: 1, Awosika Bus Stop, Isheri Road, Isheri Olowora, Ojodu, Berger, Lagos, Nigeria